How satisfied are your customers?

Posted on April 2, 2021 by ATB Chartered Accountants

Customer satisfaction should be assessed at least once a year, if not more frequently. Here’s how to do it very simply, and get the feedback you need.


When the unpredictable happens, don’t panic, pivot.

Posted on April 1, 2021 by ATB Chartered Accountants

As the uncertainty presented by the pandemic prevails, businesses must embrace a new way of thinking about, and dealing with the unpredictable.


Wellbeing: The new workplace priority

Posted on March 11, 2021 by ATB Chartered Accountants

In preparing for post-Covid ‘normal’, business owners must remember that the world has changed for their employees too, and mental health is firmly in the spotlight.